FAQs

1. What types of products do you offer?

We offer a wide range of products, including home accessories (Kitchen, room, washroom), car accessories, and more. Our collection is constantly updated with the latest trends and styles.

2. How can I place an order?

To place an order, simply browse our online shop, add your desired items to the cart, and proceed to checkout. You can create an account for a faster checkout process or continue as a guest.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard), PayPal, and other secure payment options.

4. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please check our shipping policy for more details.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

6. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. Please ensure the item is in its original condition and packaging.

7. How can I contact customer support?

You can reach our customer support team via email at contactfreehandly@gmail.com. Our team is available Monday to Friday, 9 AM to 5 PM EST.

8. How can I stay updated on new arrivals and promotions?

You can subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and special offers. Follow us on social media for the latest news and trends.

9. Are your products ethically sourced?

We are committed to ethical sourcing and work with suppliers who adhere to fair labor practices and environmental standards. We strive to offer high-quality products that are both stylish and responsibly made.

10. How can I stay updated on new arrivals and promotions?