Shipping policies

Shipping Policy

Order Processing

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:

  • Standard Shipping: 15-30 business days

Shipment Confirmation & Order Tracking

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• FreeHandly is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• FreeHandly is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• We offer international shipping to many countries. Please note that international shipping rates and delivery times may vary based on your location.

Returns Policy

• Our return policy provides detailed information about options and procedures for returning your order. Please refer to our Return policies page for more details.